We carefully check every order before shipping. However, problems can sometimes occur during delivery. If your medication arrives damaged, appears defective, or you receive a product you did not order, we will review the issue and, once confirmed, resend your order free of charge.
If the pills or packaging are damaged, please do not use the product. Take a photo if possible and contact our support team with your order details. If you are not satisfied with what you received, or if something does not seem right, please let us know. We will review your case and do our best to offer a fair solution.
For safety reasons, medication cannot be returned once it has been shipped or delivered. Medicines cannot be taken back, stored again, or resold after leaving the pharmacy. Because of this, damaged, defective, or incorrect orders are usually resolved by sending a replacement package rather than accepting a return.
If you have any questions about your order or need help with a problem, please contact our support team. We will get back to you as soon as possible.